When you arrive, you will be greeted by our friendly staff and given a brief orientation of the spa facilities. We recommend arriving at least 15 minutes early to fill out any necessary forms, relax, and enjoy a complimentary beverage. You will then be guided to your treatment room by your therapist, who will explain the process and ensure you are comfortable throughout the session.

We suggest wearing comfortable clothing to the spa. For most treatments, you will be provided with a robe, slippers, and a towel. During massages and body treatments, you will be appropriately draped with sheets to ensure your comfort and privacy. You can wear your underwear or a swimsuit if you prefer, and we also provide disposable undergarments.

Please arrive at least 15-20 minutes before your scheduled appointment to allow time for check-in, changing, and relaxing. If you are a first-time guest, arriving earlier will give you time to complete any necessary forms and familiarize yourself with the spa environment.

Yes, we use high-quality, professional-grade products that are safe for all skin types, including sensitive skin. If you have any allergies or specific concerns, please inform your therapist before the treatment so they can choose suitable products for your needs.

It’s a good idea to shower before your treatment to help relax your muscles, especially before massages or body treatments. A warm shower also helps prepare your skin for the products used during treatments, enhancing their effectiveness.

Absolutely! We offer customized treatments to cater to your specific needs and preferences. You can discuss your desired pressure level, focus areas, and any specific concerns with your therapist before the session begins.